Introduction
At Esme Trails, accessible from esmetrails.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our site or interact with our services.
Information We Collect
We may collect the following personal information from you:
Name
Shipping address
Contact number
Email address
Order details
IP address and device/browser information
How We Use Your Information
The information we collect is used to:
Fulfill and manage your orders
Provide customer support and respond to inquiries
Improve the performance and functionality of our website
Send optional promotional communications (only if you opt in)
Sharing Your Information
We do not sell or rent your personal data. Your information may be shared with third-party logistics partners solely for delivery and order processing purposes.
Opt-Out Instructions
You can opt out of receiving promotional emails at any time.
To do so, simply email us at [email protected] with the subject line “Unsubscribe”.
Please allow up to 7 business days for the change to take effect.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and improve our website. You can manage your cookie preferences through your browser settings.
Data Security
We use reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
Depending on your location, you may have the right to access, update, or delete your personal information. You can also request that we stop using your data for certain purposes. To exercise these rights, please contact us at [email protected].
International Users
As Esme Trails operates globally, your information may be transferred and processed outside of your country of residence. We take necessary steps to ensure your data is treated securely and in accordance with this policy.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a new effective date.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: [email protected]